What are the responsibilities and job description for the Relationship Manager position at beBee Careers?
Job Overview
The Relationship Banker role involves delivering top-notch customer service, fostering strong relationships with clients, and achieving established goals.
Main Responsibilities
- Pursue ongoing learning and development of bank products, services, and procedures
- Enhance customer relationships through thoughtful discussions and strategic referrals
- Sustain consistent performance excellence, while actively promoting relevant products and services
- Process customer transactions efficiently, with attention to detail and accuracy
- Evaluate and address customer needs, offering tailored solutions and support
- Maintain accurate records, verify transactions, and ensure compliance with bank regulations
- Proactively engage with customers to identify opportunities for growth and satisfaction
- Collaborate with colleagues to achieve collective objectives and improve overall customer experience
- Monitor and maintain secure banking operations, safeguarding assets and maintaining confidentiality
Requirements
Skills and Qualifications
- High school diploma or equivalent, supplemented by 3 years of sales or customer-facing experience
- Strong technical skills, with proficiency in Microsoft Office applications (Outlook, Word, Excel)
- Excellent analytical and mathematical abilities, with solid cash handling and problem-solving skills
- Superior communication and interpersonal skills, with ability to work effectively in a team environment
- Flexibility to adapt to changing priorities and requirements, with a willingness to work varied shifts as needed
