What are the responsibilities and job description for the Park Service Representative position at beBee Careers?
Sales and Reservation Expert
As a Reservations Agent in a national park setting, you will play a vital role in ensuring visitors have an exceptional experience. You'll assist with booking campgrounds, guided tours, and other park offerings while providing accurate information about the park's attractions, rules, and policies.
About this Role
- Handle inquiries and process reservations for campgrounds, buses, park passes, and other park offerings via the reservation system.
- Maintain accurate and up-to-date records in the reservation system.
- Assist visitors with modifying or canceling existing reservations while adhering to park policies.
Park Information and Services
- Provide detailed information about park amenities, transportation schedules, and regulations.
- Address customer questions, concerns, and complaints professionally and promptly.
Responsibilities
- Coordinate with central reservations to ensure availability and smooth operations for tours and campground spaces.
- Communicate special needs or requests to relevant departments.
Requirements
- Strong interpersonal and communication skills.
- Proficiency with reservation or booking software (training provided).
- Ability to handle multiple tasks and maintain organization in a fast-paced environment.
This is an excellent opportunity to share your passion for customer service and outdoor recreation with visitors from around the world. If you are interested in working in a dynamic team environment and have a strong commitment to providing exceptional customer experiences, we encourage you to apply.
