What are the responsibilities and job description for the Order Processing Specialist position at beBee Careers?
Job Overview
">The Customer Service Representative will play a key role in supporting the sales cycle by facilitating customer orders for products via order entry and basic account servicing. This individual will work closely with internal and external customers to collect customer information and product specifications, and process new purchase orders into the system.
">Main Responsibilities
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- Speak directly with customers to collect information and specifications ">
- Receive and review purchase orders before accepting and confirming ">
- Process new orders into the system, including delivery or shipping requirements ">
- Notify plant personnel of special orders and maintain clear communication ">
- Route supplies and materials to work areas to initiate production ">
- Handle inquiries and complaints in a timely manner, exhibiting excellent service and follow-through ">
- Prioritize workload as necessary, selecting from multiple alternatives to meet business needs ">
- Verify shipping reports against packing lists and review customer transaction reports ">
Requirements
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- One to two years related experience and/or training ">
- Ability to read, analyze, and interpret business documents ">
- Ability to write reports and business correspondence ">
- Excellent communication and problem-solving skills ">
Benefits and Perks
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- Comprehensive medical, dental, and vision coverage ">
- Company-paid short-term disability insurance and life insurance ">
- Additional benefits, including long-term disability, supplemental life, accident, and critical illness coverage plans ">
- Excellent 401(k) retirement plan with generous company contribution ">
- Ongoing training and unlimited growth potential within the organization ">
We value our employees' contributions and offer a range of benefits and perks to support their success.
