What are the responsibilities and job description for the IT Support Technician position at beBee Careers?
Job Overview:
We are looking for a highly skilled and motivated IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical assistance to our clients and ensuring that their technology runs smoothly.
- Provide technical support and assistance to clients
- Troubleshoot and resolve technical issues
- Install and configure medical and IT equipment
- Perform system updates, security scans, and routine maintenance
- Collaborate with IT teams and vendors to address complex technical issues
- Maintain accurate records of service activities and solutions
- Foster strong relationships with clients and colleagues
Qualifications:
- High school diploma required; technical certifications or associate degree preferred
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Basic understanding of computer hardware, software, and networking
- Ability to work independently and as part of a team
