What are the responsibilities and job description for the Inbound Call Resolution Expert position at beBee Careers?
Job Summary
We are seeking a highly skilled INBOUND CALL RESOLUTION EXPERT to join our team. In this role, you will be responsible for handling inbound calls from customers, providing assistance with various services, and resolving customer issues in a timely and professional manner.
You will work closely with our operations team to ensure that customer needs are met and exceeded. The ideal candidate will have previous call center experience, good typing skills, and the ability to navigate multiple computer screens and applications. You will also be responsible for meeting clients' specific quality standards and ensuring data entry accuracy.
Key Responsibilities:
We are seeking a highly skilled INBOUND CALL RESOLUTION EXPERT to join our team. In this role, you will be responsible for handling inbound calls from customers, providing assistance with various services, and resolving customer issues in a timely and professional manner.
You will work closely with our operations team to ensure that customer needs are met and exceeded. The ideal candidate will have previous call center experience, good typing skills, and the ability to navigate multiple computer screens and applications. You will also be responsible for meeting clients' specific quality standards and ensuring data entry accuracy.
Key Responsibilities:
- Handle inbound calls from customers
- Provide assistance with various services
- Resolve customer issues in a timely and professional manner
- Maintain accurate records and ensure data entry accuracy
