What are the responsibilities and job description for the Guest Service Representative position at beBee Careers?
**Our Restaurant:**
We are a modern restaurant located in the heart of the city, offering a unique and memorable dining experience. Our menu features creative cuisine made with seasonal ingredients, and our extensive wine list has something for every palate. Whether you're celebrating a special occasion or just looking for a great meal, we invite you to join us.
Job Role:
We are seeking a Service Coordinator to join our team. In this role, you will be responsible for providing exceptional service to our guests, from the moment they arrive until they depart. Your attention to detail, strong communication skills, and ability to work effectively in a fast-paced environment will make you a valuable asset to our team.
Responsibilities:
- Welcome and seat guests, taking care to ensure their needs are met and exceeded.
- Maintain knowledge of menu items, ingredients, and preparation methods to answer guest questions and make informed recommendations.
- Manage reservations, takeout, and delivery orders efficiently, minimizing wait times and maximizing customer satisfaction.
- Collaborate with servers, bartenders, and kitchen staff to ensure smooth service and address any issues promptly.
- Stay up-to-date on daily specials, promotions, and events to effectively communicate them to guests.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Demonstrated ability to multitask, prioritize tasks, and maintain a high level of accuracy under pressure.
- Familiarity with food safety and sanitation practices, with a valid Food Handlers certificate required.
- Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the restaurant.
- Availability to work varied shifts, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
- A dynamic and supportive work environment, with a focus on teamwork, collaboration, and mutual respect.
- The chance to work with a talented and dedicated team, passionate about delivering exceptional service and exceeding guest expectations.
