What are the responsibilities and job description for the Front Desk Representative position at beBee Careers?
Job Summary:
We are seeking a skilled and detail-oriented Front Desk Representative to join our team. As a key member of our front desk operations, you will be responsible for greeting and registering patients, answering phones, scheduling appointments, and entering patient charges and demographics. Your excellent communication skills and ability to multitask will ensure seamless interactions with patients, medical staff, and insurance providers.
Key Responsibilities:
We are seeking a skilled and detail-oriented Front Desk Representative to join our team. As a key member of our front desk operations, you will be responsible for greeting and registering patients, answering phones, scheduling appointments, and entering patient charges and demographics. Your excellent communication skills and ability to multitask will ensure seamless interactions with patients, medical staff, and insurance providers.
Key Responsibilities:
- Greet and register patients; notify medical staff of their arrival.
- Verify current address and insurance status.
- Schedule referral appointments with specialists, hospital testing, and lab work.
- Complete prior authorization of testing according to insurance requirements.
- Check out patients from the office, collect payments, and schedule follow-up appointments or specialty appointments as needed.
- Maintain provider schedules, optimizing effective scheduling of appointments.
