What are the responsibilities and job description for the Front Desk Representative position at beBee Careers?
Job Description:
As a Front Desk Receptionist, you will provide exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your role will involve greeting and checking-in guests, handling room assignments, and resolving any issues that may arise during their stay.
Key Responsibilities:
As a Front Desk Receptionist, you will provide exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your role will involve greeting and checking-in guests, handling room assignments, and resolving any issues that may arise during their stay.
Key Responsibilities:
- Greet and check-in guests, providing them with a warm welcome and ensuring they have everything they need for a comfortable stay.
- Handle room assignments, ensuring accuracy and efficiency in this process.
- Resolve guest complaints and issues in a professional and courteous manner.
- Maintain a high level of knowledge about hotel services and amenities to effectively communicate with guests.