What are the responsibilities and job description for the Front Desk Coordinator position at beBee Careers?
We are seeking a dedicated and results-driven individual to fill the role of Member Services Representative. In this position, you will provide exceptional customer service, manage front desk operations, and ensure the cleanliness of our facilities.
Key Responsibilities:
- Customer Service:
- Provide exceptional service to members, prospective members, and guests.
- Address member inquiries and resolve issues in a timely and professional manner.
- Front Desk Operations:
- Manage check-in processes for members, including signing up new members and logging amenities.
- Process transactions using the point-to-sale system.
- Facility Maintenance:
- Ensure the front desk area and lobby are clean and organized.
- Perform regular cleaning tasks, including mopping, trash removal, and window cleaning.
- Regularly clean exercise equipment and tanning beds.
Required Qualifications:
- High school diploma or equivalent required.
- Prior customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to lift up to 50 pounds.
- Ability to stand for long periods and move quickly around the facility.
