What are the responsibilities and job description for the French Language Customer Service Expert position at beBee Careers?
Role Overview:
This is a full-time, 40-hour-per-week position that requires bilingual proficiency in French and English. The successful candidate will be responsible for providing exceptional customer service to Volvo Car USA customers, working collaboratively with other teams to resolve customer complaints, and maintaining accurate documentation in Volvo's proprietary software.
Responsibilities:
- Provide customer support via phone, email, chat, and SMS
- Collaborate with other teams to resolve customer complaints
- Maintain accurate documentation in Volvo's proprietary software
Requirements:
- High school diploma required
- Minimum one year of previous customer service call-handling experience
- Bilingual in French and English, with the ability to pass written and oral assessments in both languages
- Ability to work collaboratively with other teams
Working Conditions:
This is a fast-paced, dynamic environment that requires strong communication and problem-solving skills. The successful candidate will be comfortable working in a 24/7 operation, adapting to changing priorities, and maintaining a positive attitude in a challenging work environment.
This is a full-time, 40-hour-per-week position that requires bilingual proficiency in French and English. The successful candidate will be responsible for providing exceptional customer service to Volvo Car USA customers, working collaboratively with other teams to resolve customer complaints, and maintaining accurate documentation in Volvo's proprietary software.
Responsibilities:
- Provide customer support via phone, email, chat, and SMS
- Collaborate with other teams to resolve customer complaints
- Maintain accurate documentation in Volvo's proprietary software
Requirements:
- High school diploma required
- Minimum one year of previous customer service call-handling experience
- Bilingual in French and English, with the ability to pass written and oral assessments in both languages
- Ability to work collaboratively with other teams
Working Conditions:
This is a fast-paced, dynamic environment that requires strong communication and problem-solving skills. The successful candidate will be comfortable working in a 24/7 operation, adapting to changing priorities, and maintaining a positive attitude in a challenging work environment.
