What are the responsibilities and job description for the Drive Thru Sales Team Associate position at beBee Careers?
Job Description:
This role involves assisting customers in selecting lumber and building materials through our drive-thru service. Key responsibilities include greeting guests, processing orders, operating a forklift, and ensuring a seamless and efficient experience for those utilizing our drive-thru lumber services.
Key Responsibilities:
• Greet customers promptly as they arrive at the drive-thru, providing a welcoming and helpful demeanor.
• Assist customers in selecting appropriate lumber and building materials based on their needs and project requirements.
• Process customer orders efficiently and accurately, utilizing the point-of-sale system.
• Provide customers with detailed information on products, prices, and any applicable promotions.
Forklift Operations:
• Safely operate a forklift to move, load, and organize inventory and materials in the drive-thru area.
• Perform routine safety checks and maintenance on the forklift as required.
• Follow all safety protocols and guidelines while operating equipment.
Guest Service Excellence:
• Address customer inquiries and concerns with professionalism and a focus on resolution.
• Ensure a positive and memorable guest experience through excellent service.
• Maintain cleanliness and organization in the drive-thru area.
• Collaborate with the warehouse team to restock products and ensure inventory availability.
• Adhere to safety protocols and guidelines when handling materials and assisting customers.
• Report any safety hazards or incidents promptly.
Qualifications & Skills:
• Previous experience in customer-facing roles is preferred, with a focus on delivering exceptional service.
• Strong verbal communication skills, with the ability to listen to and understand customer needs.
• Ability to accurately process customer orders, payments, and product selections.
• Ability to keep the drive-thru area organized and ensure smooth order fulfillment processes.
• Physical stamina to lift and handle heavy materials as needed.
• Ability to work well in a team environment, assisting coworkers and communicating effectively to meet customer needs.
• Comfort with using point-of-sale systems and other technology to process orders and payments.
• Must be at least 18 years old.
This role involves assisting customers in selecting lumber and building materials through our drive-thru service. Key responsibilities include greeting guests, processing orders, operating a forklift, and ensuring a seamless and efficient experience for those utilizing our drive-thru lumber services.
Key Responsibilities:
• Greet customers promptly as they arrive at the drive-thru, providing a welcoming and helpful demeanor.
• Assist customers in selecting appropriate lumber and building materials based on their needs and project requirements.
• Process customer orders efficiently and accurately, utilizing the point-of-sale system.
• Provide customers with detailed information on products, prices, and any applicable promotions.
Forklift Operations:
• Safely operate a forklift to move, load, and organize inventory and materials in the drive-thru area.
• Perform routine safety checks and maintenance on the forklift as required.
• Follow all safety protocols and guidelines while operating equipment.
Guest Service Excellence:
• Address customer inquiries and concerns with professionalism and a focus on resolution.
• Ensure a positive and memorable guest experience through excellent service.
• Maintain cleanliness and organization in the drive-thru area.
• Collaborate with the warehouse team to restock products and ensure inventory availability.
• Adhere to safety protocols and guidelines when handling materials and assisting customers.
• Report any safety hazards or incidents promptly.
Qualifications & Skills:
• Previous experience in customer-facing roles is preferred, with a focus on delivering exceptional service.
• Strong verbal communication skills, with the ability to listen to and understand customer needs.
• Ability to accurately process customer orders, payments, and product selections.
• Ability to keep the drive-thru area organized and ensure smooth order fulfillment processes.
• Physical stamina to lift and handle heavy materials as needed.
• Ability to work well in a team environment, assisting coworkers and communicating effectively to meet customer needs.
• Comfort with using point-of-sale systems and other technology to process orders and payments.
• Must be at least 18 years old.
