What are the responsibilities and job description for the Customer Service Specialist position at beBee Careers?
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Customer Service: Respond to customer inquiries via phone, email, or in-person, and resolve issues in a timely and professional manner.
- Product Knowledge: Stay up-to-date on new products, features, and promotions, and effectively communicate these to customers.
- Teamwork: Collaborate with colleagues to achieve sales goals, support events, and maintain a clean and organized store environment.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous retail experience preferred but not necessary.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong focus on customer satisfaction.
Benefits:
- Competitive Pay: $16.00 - $17.68/hour
- Benefits Package: 401K program with company match, employee stock purchase plan, and more.
Salary : $16 - $18
