What are the responsibilities and job description for the Customer Service Associate position at beBee Careers?
**Job Description:**
We are seeking a dependable and detail-oriented Customer Service Associate to join our team. As a key member of our support staff, you will be responsible for answering phone calls, generating reports, performing data entry, and providing exceptional customer service.
The ideal candidate must possess excellent communication skills, strong interpersonal skills, good phone etiquette, and experience working in a fast-paced environment. Multitasking is essential to success in this role, as well as the ability to achieve high organizational performance standards.
**Requirements:**
- Experience using Microsoft Office products
- High school diploma or equivalent
**Benefits Package:**
We offer a comprehensive benefits package, including:
- 401(k) plan with matching contributions
- Health insurance with HSA option
- Dental insurance
- Vision insurance
- Basic Life & AD&D insurance
- Supplemental Life & AD&D insurance
- Employee Assistance Program
- Short-term disability
- Long-term disability
**Additional Benefits:**
- Fitness program
- Tuition reimbursement
- Employee referral reward
- On-the-job training
- Paid time off
**Work Environment:**
This is an in-person, office-based position. The ideal candidate should have at least 1 year of experience in a similar role.
