What are the responsibilities and job description for the Customer Service Ambassador position at beBee Careers?
Job Summary
">- We are seeking a skilled Customer Service Representative to provide exceptional customer experiences and support our retail operations.
About the Role
">- As a key member of our team, you will be responsible for delivering outstanding customer service, managing retail sales, and maintaining a clean and safe work environment.
Key Responsibilities
">- Provide excellent customer service, ensuring a positive experience for all customers.
- Manage all retail sales, including selling age-restricted products in accordance with federal, state, and local regulations.
- Open and close stores as needed, handling cash and operating a computer-based cash register.
- Balance cash registers at the end of each shift and secure funds in safes or registers.
- Perform daily station cleaning and maintain a safe work environment.
- Comply with standards for carding customers for age-restricted products.
- Prepare food and drinks, clean, stock, and maintain food preparation areas according to health codes.
- Maintain inventory levels, restock shelves, and refill dispensing machines.
- Ensure store security and take reasonable precautions to protect company assets.
Minimum Qualifications
">- You must be at least 19 years old to sell tobacco products.
- A high school diploma or equivalent is required.
- Cash handling and customer service experience is preferred.
Knowledge, Skills & Abilities
">- Familiarity with retail operations and merchandising procedures.
- Proficiency in Microsoft Office products, specifically Excel.
- Demonstrated customer service skills and ability to communicate clearly.
- Ability to add, subtract, multiply, and divide units of measure.
- Ability to adapt to variable situations where limited standardization exists.
Physical Demands/Work Environment
">The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role requires regular sitting, standing, walking, reaching, climbing, and balancing. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Visual acuity must be adequate to perform all required tasks safely. The noise level in the work environment is usually quiet to moderate and may be loud on occasion.
