What are the responsibilities and job description for the Care Specialist - Patient Advocate position at beBee Careers?
Job Summary:
As a Care Specialist, you will play a vital role in delivering high-quality care and support to individuals in need. Your primary responsibility will be to conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into our program.
You will engage with patients from diverse backgrounds and often with complex needs, providing culturally sensitive and inclusive care. Your passion for people is the driving force behind your commitment to delivering exceptional care.
Key Responsibilities:
Requirements:
As a Care Specialist, you will play a vital role in delivering high-quality care and support to individuals in need. Your primary responsibility will be to conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into our program.
You will engage with patients from diverse backgrounds and often with complex needs, providing culturally sensitive and inclusive care. Your passion for people is the driving force behind your commitment to delivering exceptional care.
Key Responsibilities:
- Conduct direct outreach to patients via phone, in-person, mailings, and other strategies
- Enroll patients into our program and collect key data about patients during the enrollment process
- Meet patients in their home or in the community to conduct a needs assessment
- Facilitate in-home provider appointments and coordinate care between patients and care team as needed
Requirements:
- Culturally sensitive and inclusive approach to care
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Familiarity with concepts like Motivational interviewing, trauma-informed care, and care coordination