What are the responsibilities and job description for the Call Center Agent position at beBee Careers?
Responsibilities
As a Call Center Agent, you will be responsible for handling customer calls and emails in a professional and courteous manner.
Responsibilities include:
- Responding to customer inquiries and resolving issues
- Providing product information and answering questions
- Escalating complex issues to senior team members when necessary
You will also be expected to maintain accurate records of customer interactions and contribute to continuous improvement initiatives.
