Housekeeping Assistant Manager

Who We Are:

Beaver Run Resort & Conference Center – Connecting People to the Mountains, Breckenridge, and Each Other. Caring is at the heart of everything we do! We are located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experiences. If you are service and quality minded and enjoy a fast-paced, vibrant environment, we encourage you to apply to be a part of our team.

What You'll Do:

The Housekeeping Assistant Manager works at the heart of our operations to ensure that our guests are treated to the best experience that exceeds their expectations. The housekeeping department is responsible for the cleanliness, readiness, quality, and presentability of guest rooms and units as the top priority. This position participates in all functions associated with the housekeeping department including managing day-to-day operations, room quality standards, unit inspections, scheduling, timekeeping, key access, and uniform/equipment inventory for employees and temporary workers. This role partners with housekeeping leadership to support continuous improvement, with a strong emphasis on inspecting rooms and units to ensure they meet established standards before guest arrival. The ideal candidate will be well organized, have strong communication skills, and be comfortable working in a fast-paced and ever-changing environment. The role will also serve as a Manager on Duty for some shifts and will be required to directly supervise employees and their work. This position is located on-premises in Breckenridge, CO. Full-time, year-round position with benefits eligibility. Variable schedule and may require holidays and weekends. Transitional housing may be available.

Position starts at $,60,000 - $63,500/yr. DOE

Supervisory Responsibilities:

• Performance manage 20-40  direct reports and temporary staff
  • Set goals and expectations
  • Provide feedback and identify strengths/weaknesses
  • Create improvement plans and implement corrective action as necessary
• Train, develop and mentor staff
• Review and approve timecards, time off requests, etc.
• Ensure adherence to company policies, procedures, and guidelines

Duties/Responsibilities:

• Oversee day-to-day housekeeping operations with a primary focus on the cleanliness, readiness, and inspection of guest rooms and units.
• Directly manage, assign work to, and support inspectors, unit cleaners, stockers, and housepersons to ensure rooms and units are completed to established standards and timelines.
• Monitor room and unit status throughout the day, respond to operational needs, and adjust staffing or priorities to support guest arrivals, owner stays, and business demands.
• Manage scheduling, time and attendance, key access, answering phones, radio distribution and monitoring, and uniform distribution for housekeeping team members.
• Foster and maintain vendor relationships with temporary staff agencies to support staffing needs for rooms and units.
• Assist with procurement and inventory management, ensuring proper par levels, storage, and use of supplies, linens, amenities, and equipment needed to service guest rooms and units.
• Assist with invoicing and accounts payable.
• Develop and maintain cross-organizational relationships and serve as department liaison.
• Maintain policies, procedures, and training materials to support consistent room and unit cleaning standards.
• Ensure compliance with OSHA and other applicable regulatory requirements.
• Maintain a working knowledge of existing and new technologies and trends to improve housekeeping operations, room readiness, and team efficiency, and make recommendations accordingly.

What You'll Bring:

• 1 years Supervisory experience - required.
• 1 years Housekeeping/Resort Operations experience - preferred
• Proficiency with Microsoft Office Outlook, Word, Excel - required.
• Experience with ALICE hotel management software - preferred.
• Experience with SMS or lodging management system - preferred.
• Proficiency in written and spoken English – required
• Bilingual Spanish - preferred

What We Offer:

• Opportunity for bonuses based on performance and time worked.
• On-site parking steps away from the lifts
• Employee ski pass purchasing program.
• Hotel Dining discounts
• Flexible Time Off
• 401k match
• Insurance: 
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long-term Disability Insurance
  • Optional Life, Disability, etc.

 This job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictates.

• 1 years Supervisory experience - required.
• 1 years Housekeeping/Resort Operations experience - preferred
• Proficiency with Microsoft Office Outlook, Word, Excel - required.
• Experience with ALICE hotel management software - preferred.
• Experience with SMS or lodging management system - preferred.
• Proficiency in written and spoken English – required
• Bilingual Spanish - preferred

Salary : $60,000 - $63,500