What are the responsibilities and job description for the Patient Care Coordinator position at BeautyFix MedSpa?
Company Description
BeautyFix is a leading MedSpa based in the New York City Metropolitan Area, specializing in a variety of aesthetic treatments such as Botox, body contouring, and lip augmentation. With a focus on enhancing natural beauty, BeautyFix is dedicated to providing high-quality, client-centered care. Known for its modern techniques and expertise, the MedSpa serves a diverse clientele seeking personalized treatments. BeautyFix takes pride in fostering a professional and welcoming environment that supports both clients and staff.
Role Description
This is a full-time, on-site role for a Patient Care Coordinator based in the New York City Metropolitan Area. The Patient Care Coordinator will manage the daily scheduling of appointments, facilitate effective communication between patients and medical staff, and ensure a seamless patient experience. Responsibilities include handling inquiries, providing information on treatments, managing patient records, and coordinating care to support optimal outcomes. The role is central to delivering exceptional customer service and operational efficiency within the MedSpa.
Qualifications
- Skills in Appointment Scheduling and Phone Etiquette to manage client interactions effectively and maintain schedules
- Experience in Care Coordination and Patient Care to ensure a smooth and supportive experience for clients
- Knowledge of Medical Terminology to communicate effectively with colleagues and understand treatment protocols
- Strong interpersonal and organizational skills to thrive in a client-focused environment
- Ability to work in a fast-paced, on-site setting in the New York City area
- Previous experience in a MedSpa, healthcare, or customer service role is a plus
- High school diploma or equivalent; additional certifications in healthcare or administration are an advantage