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Customer Service Representative - Billingual (Mandarin, English)

Beauty-Stem Biomedical (US)
Arcadia, CA Full Time
POSTED ON 7/12/2026
AVAILABLE BEFORE 8/11/2026

We are seeking a Customer Service Representative - Billingual (Mandarin, English) to join our team! You will be responsible for helping our VIP Patron by providing product and service information and resolving technical issues.

Responsibilities:

  • Provide VIP customers with an enhanced on-site purchasing experience
  • Handle customer inquiries via call and email
  • Packging, delivering and following logistics from international and domestic shipping
  • Manuver e-commerce system for online orders
  • Document and update customer records based on interactions
  • Working hours would be 9:00am - 6:00pm from Monday to Friday. Overtime or shift adjustments may be required in accordance with company directives.

Qualifications:

  • Mandarin & English speaking, reading is must to have
  • Experience in health industry or high-end retail is highly desirable.
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Beauty-Stem Biomedical, the brightest star of 21st century Regenerative Healthcare.
"Regeneraiton Comes from Within"

Power-Stem has invented a re-activation protein that provides the body with an intrinsic re-activating signal to revitalize its own repair mechanisms.

Beauty-stem, affiliated to Power-Stem biotechnology group company, is supported by a strong R&D department consisting of Ph.D's, MDs, and college professors. Utilizing the benefits of production-marketing-research integration (PMRI), Beauty-Stem is able to provide the market with all-natural nutritional supplements and exceptional customer service.

For those who prioritize their health and the well-being of their loved ones, Beauty-Stem has created a dynamic affiliate health platform that supports its members in earning both good health and wealth while pursuing a better quality of life.

Salary : $4,700 - $6,250

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