Front office/ Dental Assistant

Job Overview
We are seeking a dedicated and detail-oriented Front Office staff member to join our dynamic dental team. The ideal candidate will play a crucial role in providing exceptional patient care. This position requires a strong understanding of dental terminology and insurance billing techniques and will also be responsible for maintaining a clean and organized work environment, ensuring compliance with HIPAA regulations, and supporting the overall efficiency of the dental clinic.

Duties:

• Greet patients warmly and create a welcoming first impression.
• Schedule, confirm, and manage appointments efficiently
• Optimize the provider schedule to reduce downtime and support productivity
• Coordinate referrals and follow-up appointment.
• Verify patient insurance benefits and eligibility
• Obtain pre-authorizations and pre-estimates
• Explain patient portions and financial responsibility clearly
• Collect payments, co-pays, deductibles, and outstanding balances
• Assist with accurate claim submission and follow-up
• Maintain organized and up-to-date patient records (HIPAA compliant)
• Manage emails, faxes, and incoming/outgoing correspondence
• Prepare daily reports and reconcile end-of-day financials
• Perform other front office tasks as needed to support smooth operations
• Answer phone calls, respond to inquiries, and provide excellent customer service
• Check patients in/out and ensure a smooth flow throughout the day

Qualifications

• Dental front office experience preferred (willing to train the right person)
• Knowledge of dental insurance and terminology a plus
• Strong communication and customer service skills
• Ability to multitask and thrive in a fast-paced environment
• Familiarity with dental software (Dentrix, Open Dental, Eaglesoft, etc.) preferred
• Reliable, punctual, and detail-oriented

Job Types: Full-time, Part-time

Pay: $24.00 - $30.00 per hour

Work Location: In person

Salary : $24 - $30