What are the responsibilities and job description for the Front Desk Receptionist position at Beautiful Salon and Spa?
About Us:
Beautiful Salon & Spa is a luxury, guest-focused environment dedicated to providing exceptional service and elevated experiences. Our front desk is the heart of our operations, setting the tone for every guest who walks through our doors. We are looking for someone who is polished, professional, and passionate about creating a seamless and welcoming experience.
Position Overview:
The Front Desk Coordinator serves as the first point of contact for guests and plays a key role in maintaining the flow and organization of the salon. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a calm, professional presence.
Key Responsibilities:
- Greet every guest with warmth, professionalism, and confidence
- Manage incoming calls, texts, and online bookings with accuracy and efficiency
- Schedule and confirm appointments while optimizing the salon’s daily flow
- Check guests in and out, handle payments, and recommend retail products
- Maintain a clean, organized, and elevated front desk area
- Support stylists and team members to ensure smooth daily operations
- Handle guest concerns with grace and professionalism
- Assist with light administrative tasks and salon coordination
Qualifications:
- Strong customer service and communication skills
- Professional appearance and demeanor
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude with a team-oriented mindset
- Experience in a salon, spa, or customer-facing role is preferred but not required
What We’re Looking For:
- Someone who naturally creates a welcoming and elevated experience
- Detail-oriented and reliable with strong time management skills
- Confident in handling multiple responsibilities at once
- A team player who takes initiative and supports others
Someone who understands that the front desk sets the standard for the entire business
Pay: From $14.00 per hour
Work Location: In person
Salary : $14