What are the responsibilities and job description for the Patient Service Representative Float Pool position at Beaumont Health?
Job Title: Medical Office Assistant / Scheduler at Beaumont Health
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Service Representative.
Key Responsibilities:
- Serve as a concierge, greet and communicate with patients or visitors in a professional and courteous manner.
- Answer practice phone calls and schedule patient appointments using a decision tree where applicable.
- Process and sort mail and supply deliveries and process registration reports efficiently.
- Identify and remind patients of health maintenance gaps, ensuring they receive necessary care and preventive services.
- Perform patient registration and check-in processes accurately and timely.
- Confirm patient demographic and insurance information to ensure accurate billing and record-keeping.
About Beaumont Health:
Beaumont Health is a leading healthcare system dedicated to providing exceptional patient care and service. Our commitment to excellence drives us to continuously improve and innovate in all aspects of our organization.
Why Join Us:
- Opportunity to work in a dynamic and supportive environment.
- Chance to make a positive impact on patients' lives and contribute to the delivery of high-quality care.
- Competitive compensation and benefits package.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in software applications used for scheduling and registration.
