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Assistant Director of Resident Services

Beaumont at Bryn Mawr
Bryn Mawr, PA Full Time
POSTED ON 9/4/2024 CLOSED ON 10/2/2024

What are the responsibilities and job description for the Assistant Director of Resident Services position at Beaumont at Bryn Mawr?

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We are looking for a Full time Resident Services Assistant Director. (9:00 am - 5:30 pm - occasionally hours might vary according to special events).

BASIC FUNCTION:
The Assistant Director of Resident Services is a multi-functional role that carries out the daily functions of the Resident Services Department such as concierge services, in-house events, educational programs, and virtual entertainment, driving, when necessary, as approved by the Director and filling in for the Receptionist as needed.

ESSENTIAL RESPONSIBILITIES:
Responsible for evening programs conducted by Resident Services. This includes interacting with resident sponsors, outside presenters or entertainers, or residents acting as presenters. Will make sure of the proper set-up of the room and that the requested audiovisual devices are set-up. They will confirm all details with the presenter(s) and introduce the program for the evening. Stay until the program is completed. Using resident requests and researching relevant releases, create strategic plans for all Resident Services programming scheduled in the Ballam Theatre and internal channels including movies, documentaries, One Day University, etc, that meet educational/emotional/entertainment standards of resident population. Must utilize technical skills for audio/visual equipment and media streaming services. Evaluate the programs and entertainment through feedback from residents. Develop community connections to provide our residents with outside experiences. Foster and maintain good relationships with outside vendors. Responsible for all in-house advertising of Resident Services events including flyers and save the dates. Creation and publication of weekly newsletter (Weekly Reminders). Design invitations, memorial service programs, music programs and other special projects as needed. Ensures activity areas and supplies are well maintained. Purchases supplies and other materials for the activity department, within budget. Completes purchase orders for purchased supplies in timely manner. Assist Resident Services Trip Coordinator with monthly teas, coffees, and ice cream socials. Meet with new residents to explain how to use the Iamfine Resident Check in system, as needed. Attend all community planned functions and help coordinate the event from beginning to end including set-up, running, and breaking down for the event. Assists with planning, organizing, and functioning of various Resident committees in conjunction with the Director of Resident Services. Act as a relief receptionist when necessary. Answering telephones promptly and professionally. Accept and record UPS, Federal Express and other package deliveries for residents and staff. Sort the incoming staff and resident mail and distribute in the appropriate mailboxes. Responsible for resident emergency alarm and fire alarm system procedures for residents, guests and employees. Run and check the Resident Check in system (Iamfine) including Away forms, adding new residents, maintenance of the Iamfine Resident Check in system. Interface in a professional and friendly manner with visitors, guests, residents and employees. Responsible for the Director of Resident Services' duties when the Director is away.

MINIMUM REQUIREMENTS:
PA Driver's license. High school graduate or equivalent plus two years of clerical experience. Must be computer literate. Knowledge of Microsoft Word, Microsoft Publisher, Microsoft Power Point, Microsoft Excel and Adobe. A genuine interest in and compassion for older adults. Excellent interpersonal and written communication skills, including being comfortable with public speaking. Technical skills including audio/visual equipment, media streaming services.

Beaumont Retirement Services, Inc is an equal opportunity employer & affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, gender identity, national origin, age, disability, pregnancy, veteran status, or any other status protected under local, state, or federal laws.

We are a fully vaccinated community. We comply with any federal/state mandated regulation regarding Covid vaccination.

Salary : $48,800 - $61,800

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