Bilingual Liaison - District Receptionist

POSITION PURPOSE: The person holding this position will greet and interact with visitors in a positive and professional manner, including in person, on the phone, and in writing. This person will be able to provide basic information about our school district as requested by patrons. This person will also provide general clerical support to the Human Resources Department.
 

ESSENTIAL FUNCTIONS: 

Utilizes strong bilingual oral communication skills and customer service skills to:

• Serve as a receptionist; operate multi-line telephone system to receive incoming calls and messages; greet parents, staff and the public; answer and refer telephone and in-person inquiries; direct patrons to destinations and sites; and take messages.
• Maintain familiarity with general information relevant to Beaufort County School District.
• Distribute US mail and interschool mail including materials and packages, supplies, messages, etc. for the purpose of disseminating materials and information to the appropriate parties.
• Perform general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, phone management, etc.) for the purpose of supporting office operations.
• Provide assistance with special projects to include bulk mailings, data gathering, building and/or room set-up, copying, collating, and organizing data for sharing when required.
• Manage the visitor badge process in order to ensure all visitors to the district are properly identified.
• Become familiar with the District's website, to include the District calendar, contact information, and other pertinent information.
• Listens to complete statements in one language, translates to second, and translates responses from second into first language; expresses either approximate or exact translation, depending on nature of occasion.
• In simultaneous interpreting, renders oral translation of material and time it is being spoken.
• Greets and signs in parents/guardians with students, administrators, new employees, contractors, delivery persons and directs them to the corresponding personnel or area of delivery drop offs.
• Answers questions using the BCSD policies or procedures.

ADDITIONAL DUTIES: Performs other related tasks as assigned by the Human Resources Officer, Chief Administrative and Human Resources Services Officer, Superintendent or other district office administrator as designated by the Superintendent.

QUALIFICATIONS:

• High school diploma and one year relevant office experience; or general education degree (GED) and three years relevant office experience.
• Fluent in written and spoken English and Spanish.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must be flexible and capable of handling stressfull situations.

EXPERIENCE: 

• Ability to use office software and office equipment, including Microsoft Word, Excel, Google, school-related software, copiers, and fax machines; proficient with English grammar, punctuation, spelling, and vocabulary; and general knowledge of the characteristics and components of the District.
• Ability to communicate with various groups of people, including communication with parents, teachers, transportation, administrators, and outside agencies.
• Adapting to changing work priorities; meeting deadlines and schedules; setting priorities.
• Working as part of a team; working with detailed information/data; schedule activities, meetings, and/or events; gather, process, and distribute information and data; and public service skills to include congeniality, professionalism, and excellent oral and written communication.
• Receptionist positions may require direct experience or working knowledge of a multi-line phone system.
• Maintain confidentiality of data as required by law, policy and supervisor's direction.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

1. Use strength to lift items needed to perform the functions of the job.
2. Sit, stand and walk for required periods of time.
3. Speak and hear.
4. Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.
5. Communicate effectively in English, using proper grammar and vocabulary. American Sign Language or Braille may also be considered as acceptable forms of communication.
6. Reach with hands and arms and use hands and fingers to handle objects and operate tools, technology equipment, computers, and/or controls.

WORK PLACE EXPECTATIONS:

1. Work effectively with and respond to diverse cultures or backgrounds.
2. Demonstrate professionalism and appropriate judgment in behavior, speech, and dress in a neat, clean and professional manner for the assignment and work setting.
3. Have regular and punctual attendance.
4. Follow all District policies, work procedures, and reasonable requests by the proper authorities.

REPORTS TO: Human Resources Generalist

DAYS PER YEAR: 260

SALARY CLASSIFICATION: Paid on the Classified Staff Salary Schedule - LEVEL 110.

EMPLOYEE GROUP: Classified 

APPLICATION PROCEDURES: Must apply online by completing a "Classified" application and adding this specific job to your online application.

FLSA STATUS: Non-Exempt
  

EMPLOYEE'S ACKNOWLEDGEMENT STATEMENT:

1. I have reviewed the above position description and understand its contents.

2. I am aware that my position description may be revised or updated at any time and once notified of changes, I remain responsible for knowledge of its contents.

3. I hereby certify that I possess the physical and mental ability to fulfill the essential functions of the above position with or without reasonable accommodation(s). If I require accommodation(s) in order to fulfill any or all of these functions, I agree to provide information to the District regarding the requested accommodation(s).

Employee's Name (Print): ___________________________________

Employee's Signature: ___________________________________

Date: __________________________
  

THE BEAUFORT COUNTY SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER