Senior Manager BetMGM Race & Sportsbook - Beau Rivage

Biloxi, Mississippi The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Lead the action at one of the Gulf Coast's premier sports betting destinations as the Senior Manager at BetMGM Sportsbook at Beau Rivage Resort & Casino. In this strategic leadership role, you will oversee the daily operations of the Race & Sportsbook while driving operational excellence, financial performance, regulatory compliance, and an elevated guest experience. From leading a high-performing team to implementing innovative strategies that enhance the business, you will create an engaging environment where guests enjoy exceptional service and unforgettable game-day experiences. THE DAY-TO-DAY: Foster a welcoming, energetic atmosphere that delivers exceptional guest service and an outstanding sportsbook experience Approve high-limit transactions and issue complimentary amenities in accordance with established guidelines Manage departmental budgets, labor, and operating expenses to achieve financial and operational goals Analyze business metrics, identify trends, prepare forecasts, and provide operational insights to senior leadership Resolve guest concerns professionally while building strong relationships with guests and delivering personalized service Monitor gaming activity and promptly report suspicious transactions or unusual activity in accordance with regulatory requirements Partner with leadership to develop and execute strategic initiatives, new products, technology enhancements, and guest service improvements Represent the department during media appearances, public relations events, and promotional activities as needed Oversee hiring, onboarding, performance management, coaching, recognition, disciplinary actions, and succession planning Develop, implement, and ensure compliance with departmental policies, procedures, and operational standards THE IDEAL CANDIDATE: Holds a Bachelor's Degree in a related field or equivalent experience Demonstrates 2 years of Race & Sportsbook experience Possesses a strong understanding of sportsbook operations, gaming regulations, and Title 31 compliance Thrives in a fast-paced, high-volume gaming environment where priorities shift quickly THE PERKS & BENEFITS: 10% annual bonus and relocation assistance Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Health & compensation protection VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19859 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.