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Personal Insurance Service Associate

Bearing Insurance Group, LLC
Glen Allen, VA Full Time
POSTED ON 3/22/2026
AVAILABLE BEFORE 5/22/2026

The Personal Insurance Service Associate will work with items directly relating to service center accounts in order to effectively submit and process client requests.

Essential Duties and Responsibilities:

  • Update agency management system with information provided from carriers.
  • Complete daily items/activities in the agency management system.
  • Complete daily and weekly reports (interface and expiration).
  • Communicate with service centers to facilitate the clients request is processed.
  • Communicate with service centers when requests aren’t processed correctly or in a timely manner.
  • Communicate with carriers regarding renewal increases.
  • Remarket service center accounts.
Qualifications:

Core Competencies:

  • Self-starter who is well-organized and displays strong business communication skills, both verbal and written.
  • Demonstrates basic mathematical abilities.
  • Team player who displays resourcefulness to find win-win solutions for our clients, insurance companies, and agency.
  • Exhibits a personal commitment to develop insurance knowledge.
  • Ability to conduct business analysis and interpret reports.
  • Strong problem-solving skills.
  • Personal commitment to continuous professional development including insurance knowledge and risk management skills.

Education/Experience:

  • Proficient in Microsoft Office Suite with experience working in an agency management system preferred.
  • Demonstrate expertise in coverages, underwriting, rating and risk management.
  • Demonstrate in-depth knowledge of commercial insurance policy coverage with knowledge of industry operations to effectively manage, maintain and service clients.  A proficient knowledge of insurance markets is essential.
  • Possess the ability to identify insurance coverage gaps, make recommendations, and sell additional policies when appropriate.
  • High School Diploma; College Degree preferred in addition to insurance agency experience.

Certificates and Licenses:

  • Possess a Property and Casualty license or obtain within 90 days of employment.
  • Insurance designation or working toward insurance designation – (i.e. INS, AAI, CISR, ACSR) or ability to demonstrate equivalent knowledge.

Salary.com Estimation for Personal Insurance Service Associate in Glen Allen, VA
$58,377 to $72,737
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