What are the responsibilities and job description for the Rental Operations Center Manager position at BearCom?
Job Details
DESCRIPTION
BearCom is the largest value-added distributor of wireless, voice, data and video solutions that boost operating efficiency and increase safety. The company is currently in a high-growth phase and building a team of people who share core values of positivity, exceptional work ethic and a commitment to working hard in order to get the job done. Through partnerships with Motorola, JVC Kenwood, Avigilon, and the like, BearCom services the mission-critical communications needs of its sophisticated customer base. With nearly forty years in the industry and a reputation for technical expertise and the ability to offer customized solutions, BearCom delivers a variety of communication applications across a diverse mix of over 40 end markets in the US and Canada. BearCom's ability to create tailored solutions for its extensive base of over 20,000 active customers allows them to enjoy relationships with the Fortune 100 to small municipalities. BearComs headquarters and distribution center are in Dallas, TX and the company is currently partnered with the industry renowned Private Equity sponsor Bertram Funds out of San Mateo, California.
As the Rental Operations Center Manager, you will lead a team that provides support of our rental product line for our National Account customers & branches across North America. Responsibilities include strategic planning and execution of large rental events & projects supporting National Account customers and the branches. In this role your event team will support the execution of the largest live events across the country. You will develop a strategy to grow our event management operations team to support radio, video & data rentals. You will also provide inventory & manpower support to branch teams across North America.
RESPONSIBILITIES
- Ability to make decisions real time in addressing branch and customer needs
- Provide leadership and cultivate an environment in the Operations Center that is inclusive and centers on teamwork
- Experience in managing a P&L including managing costs
- Project management and proper delegation of tasks to team
- Management of vendor relationships and pricing structure
- Ability to improve on policies & procedures
- Ability to overcome internal & external conflicts
- Ability to travel to customer events to staff and support, as necessary
- Ability to multi-task and work under time constraints
QUALIFICATIONS
- Must have 5 years of experience in the wireless communication rental business
- Must have 3 years of experience in leadership role
- Technical acumen in the area of RF (radio frequency) is preferred, but not required.
- Goal-achieving and over-performing mindset dedicated to excellence
- Team player & self-starter who takes complete ownership for their results
- Thrives in a fast-paced business
- Able to cultivate strong internal & external relationships
- Highly driven team player with a proven ability to succeed
- Resourceful in developing successful solutions to complicated problems
- Active listener who gives full attention to internal & external customers
- Ability to learn new products & services
- Strong organizational time management and prioritization skills
- Strong computer literacy with Microsoft Office applications including Excel & Word. Familiarity with JDE is a plus.
- Must have a valid drivers' license and proof of insurance.
- Background checks are part of our hiring process, which may include a Motor Vehicle check.
BearCom offers competitive compensation to all of its employees as well as comprehensive benefits which include: Medical, Dental, Vision, 401k, Paid-Time-Off, Holiday pay and much more.
BearCom is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.
