Cash and Credit Manager

About BearCom:

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• 40 Years Industry-Leading Experience
• Partnerships with Motorola, JVC Kenwood, Avigilon, More
• 75 Branches Across North America

The Cash and Credit Manager leads a team of cash and credit analysts responsible for managing customer accounts, resolving payment issues, and mitigating financial risk across the organization’s portfolios by evaluating credit worthiness. This role combines leadership, strategic oversight, and hands-on support to improve cash flow and reduce delinquency rates.

Responsibilities:

• Manage daily activities of cash and credit analysts, ensuring accuracy, efficiency, and adherence to company policies.
• Oversee and continuously monitor all cash handling and credit control processes, implementing regular reconciliations, internal audits, and performance reviews to proactively identify and resolve discrepancies, mitigate financial risk, and ensure uninterrupted business operations.
• Collaborate with internal teams to ensure smooth payment processing, account reconciliations, and to resolve complex credit issues.
• Train and mentor team members; conduct performance reviews and support professional development.
• Oversee and assist with month-end reporting, reconciliations, and audit preparation.
• Identify process improvement opportunities and contribute to system enhancements.
• Oversee credit evaluations, approvals, and adjustments for new and existing customers.
• Verbal status updates to internal stakeholders, including General managers and senior leadership is required. 
• Develop and manage effective credit policy to minimize risk and improve account creation workflows, including regular credit reviews.
• Provide oversight of customer master data and account updates, ensuring consistency and accuracy across systems.

Preferred Qualifications:

• Bachelor’s degree required, preferred areas of study include Accounting, Finance, or Business Administration. 8 years of experience with preferred degree or 10 years of experience if degree is not in preferred field.
• 8 years of experience in collections or accounts receivable, including 4 years in a supervisory or team lead role.
• Advanced level proficiency in Microsoft Excel (familiarity with v-look ups and pivot tables); experience with ERP or accounting software.
• Strong leadership, analytical, and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and drive team performance in a fast-paced environment.
• Familiarity with collection strategies, monitoring portfolios, and coordinating payment plans.

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.