Field Service Technician

Field Service Technician

Pay Rate: $24.00-25.00/hr, paid weekly

Work Schedule: Monday–Friday | 8 AM–5 PM possible overtime.

Work Location: Onsite at client locations

Location Radius: Within 75 miles of Catskill, NY 12202

9 month contract

Job Summary

We are seeking a Field Service Technician with electro-mechanical and commercial printer hardware experience to support printer upgrades at retail client sites. This role requires significant travel and hands-on technical work.

Responsibilities

• Upgrade and service commercial printers at client locations.
• Replace printer components (print heads, toner drums, power supplies, transfer belts, image units).
• Troubleshoot printers, servers, connectivity, hard drives, and monitor systems.
• Install/remove equipment and provide onsite technical support.
• Serve as primary customer contact; resolve issues quickly to minimize downtime.
• Work independently while maintaining professionalism and strong communication.

Travel & Schedule

• Extensive car and air travel; overnight Sunday–Thursday.
• Onsite during normal business hours; OT may be required.
• Overnight travel may begin Sunday evening.
• Overtime may be required.

Requirements

• Drug and background screening
• Valid Real ID–compliant driver's license, clean MVR, and reliable vehicle required.
• 2–3 years field service experience with commercial printers.
• Strong electromechanical and printer hardware skills.
• Experience with Windows OS, networks, connectivity troubleshooting, Windows imaging, and Microsoft Office.
• Ability to lift 50 lbs and work in fast-paced environments.
• Excellent customer service and communication skills.
• Preferred: Lexmark Printer Certification.
• Systems Utilized: ClearVision / FieldVision

Benefits (employee contribution):

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.