Revenue Manager

POSITION SUMMARY

Bear Property Management (Bear Property Management) is looking for a Revenue Manager to join our team and make a meaningful impact across our affordable housing communities. In this role, you’ll help ensure rents are set accurately, subsidies are fully captured, and revenue is protected across the portfolio, with a strong focus on LIHTC and other income-restricted programs, including HUD Section 8 Project-Based Vouchers.

You’ll work closely with operations and compliance teams to improve rent collection, reduce revenue leakage, and support compliance processes. You’ll also help ensure marketing and leasing information is accurate and consistent across all platforms, playing a key role in driving strong financial performance while supporting the mission of affordable housing.

KEY RESPONSIBILITIES

Revenue Performance & Rent Optimization (LIHTC‑Appropriate)

• Monitor and improve portfolio revenue KPIs including collected rent, delinquency rates, bad debt, vacancy loss, write‑offs, and rent loss.

• Ensure rents are set correctly by unit type, income tier, utility allowance, and program rules.

• Validate rent roll accuracy and resident charges and correct discrepancies promptly.

• Partner and communicate with site teams to evaluate rent increases, lease renewals, and transfers consistent with regulatory requirements.

• Host daily calls to collaborate interdepartmentally for best performance results.

• Present findings and recommendations to Senior Leadership and other valuable partners.

Delinquency, Collections & Bad Debt Control

• Lead delinquency management strategy across properties.

• Develop standardized collection workflows and payment plan practices.

• Identify systemic drivers of non‑payment and implement corrective processes.

Marketing Coordination, Listing Accuracy & Concessions Management

• Ensure marketing strategy aligns with occupancy and revenue goals.

• Oversee unit availability and advertised pricing to ensure compliance.

• Validate websites, listings, and profiles for accuracy.

• Coordinate, approve, and monitor concessions across properties.

• Track concession ROI to reduce vacancy loss.

Reporting, Analytics & Forecasting

• Produce weekly and monthly reporting on revenue trends.

• Create targeted performance recovery plans.

• Support budget and reforecast processes.

Systems, Process Improvement & Controls

• Maintain oversight of property management software workflows.

• Train site staff on revenue‑critical workflows.

• Create reports summarizing property performance and other metrics.

CORE COMPETENCIES

• Revenue Management & Analytical Rigor

• LIHTC and Subsidy Program Knowledge

• Process Standardization & Quality Control

• Cross‑Functional Communication & Leadership

• Problem‑Solving & Continuous Improvement

• Compliance Awareness & Documentation Accuracy

QUALIFICATIONS

• 3 years experience in property management revenue operations.

• Strong knowledge of LIHTC rules and rental assistance programs.

• Proficiency with RealPage, using Onesite and Business Intelligence

• Strong analytical and reporting skills.

• Excellent communication abilities.

• High attention to detail and process discipline.

WHAT YOU’LL LOVE ABOUT WORKING HERE:

• Invest in Your Future: 401(k) with company match, plus annual merit-based increases
• Prioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options.
• Recharge and Renew: Generous paid time off and 8 paid holidays.
• Voluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity.
• Keep Growing: Ongoing education, leadership training, and advancement opportunities across all departments.
• Celebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programs.
• Make an Impact: Contribute to meaningful projects that shape neighborhoods and improve lives.
• Be Rewarded: Eligible for performance-based bonuses and commissions

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.