What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Bear Company Counseling?
We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team in providing front desk support to our Psychotherapy practice. The ideal candidate will be adept at prioritizing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us! We are looking for candidates who can work 5 days a week ideally.
Pay: $20.00 per hour
Shift will be variable: Anytime between 9am and 7pm as needed
Hours per shift: 4 hour shifts
Hours a week: 15-20 hours weekly
Start Date: August 2026
About Us
Bear Company Counseling is a community-based private practice. We work with youth, adolescents, adults, couples, and a wide range of other clients to provide quality mental health services.
Our office is located at 5858 Wenninghoff Road Suite 2 in Omaha, NE.
Our Vision
To make mental health care accessible, affordable, and relatable.
Our Core Values
Authenticity
Be a Team Player
Work Hard, Play Hard
To succeed in this role …..
You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.
Preferred qualifications (not required)
- 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
- Psychology undergraduate students and graduates are encouraged to apply!
Responsibilities
- Supporting a team of psychotherapists with client bookings, payments, administrating intake & consent forms, etc.
- Client support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions
- Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
- Maintenance of office area, office supplies, and clinical files
- Claims confirmations from Insurance companies
Skills & Attributes of our ideal candidate….
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (we are mostly paper-less and everything is online)
- An appetite for innovation and simplicity who is highly process oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Google Suite, Gmail, and Windows in a work environment
- Knowledge of Simple Practice scheduling software is an asset
Application Process:
In addition to submitting a resume
- Please complete the Big 5 personality test (https://www.123test.com/personality-test/) and email your results to info@bearcompanycounseling.com or share your results during the hiring process.
We thank all applicants for their interests: Only those under consideration will be contacted.
For more info on our practice, or if you have any questions please feel free to reach out to our email: info@bearcompanycounseling.com
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Salary : $20