What are the responsibilities and job description for the Service Director position at Bean Automotive Group?
Who We Are:
Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our 670 associates, located throughout our 4 locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver on every customer's expectation, one customer at a time!
What We Offer:
Our associates enjoy competitive compensation and benefit offerings, among the best in the industry, and some of which include:
- 3 weeks of Paid Time-Off per year.
- Paid Holidays.
- 401(k) Retirement Plan with 50% Employer Match.
- Paid Health, Gap, Life and AD&D Insurance.
- Eligible for Dental, Vision, Short-Term, Long-Term, Voluntary Life Insurance.
- Paid Volunteer Time-Off Program.
- Award-Winning Wellness Program and Healthcare Premium Incentives.
- Employee Discounts.
- ASE certification reimbursement and paid continuing education program to further your career.
- Continued education, manufacturer hands-on and web-based training.
We presently have an employment opportunity for a Service Director in one of our operations. In this new role, the Service Director strives to operate a higher functioning and profitable department. The Service Director accomplishes objectives through the use of staff, pricing, advertising, and customer satisfaction.
What are the day-to-day responsibilities?
- Achieving a higher level of repeat business
- Regularly remains in contact with customer source and maintains an efficient level of service to ensure customer satisfaction.
- Achieve high sales performance by meeting monthly targets for gross profit
- Increase sales by preparing and formulating annual forecast, adjusting forecast as needed and developing and implementing sales promotions as needed.
- Maintains gross profit percentages
- Interacts effectively with co-workers, understands and follows work rules and procedures
- Remains abreast of current factory incentives and code deliveries on dealership completed accordingly.
Position Requirements:
- High School diploma or equivalent. College degree preferred.
- Three to five years’ experience in automotive service industry.
- Leadership qualities and experience.
- Good communication skills.
Employment is contingent upon successful completion of a thorough drug and background screening to include MVR. Bean Automotive Group is an equal opportunity and drug free employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.