What are the responsibilities and job description for the Firm Operations Associate position at Beacon Pointe Advisors LLC?
Beacon Pointe is currently seeking an exceptional individual to join our Firm Operations team as an Operations Associate. The successful candidate will join a highly talented team of professionals that service the investment management and financial planning needs of high-net-worth individuals, families and institutions. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s clients and associates.
As an Associate for Beacon Pointe, you will be responsible for supporting core business functions and the continuous development and improvement of policies and administration of operational processes. The Associate must have an in-depth knowledge and experience in the financial services industry that includes project management and operational critical thinking skills. This role is vital in furthering the firm’s ability to grow and scale operational functions.
Responsibilities
Operations Queue and Operations Email inbox requests handling
- Monitors and completes requests in the Salesforce Operations queue from platform and local offices teams. These range from user access requests, account specific coding permissions, integrations and process improvement items.
- Serve as a point of contact for the local operations teams and the custodian teams to communicate and resolve issues that affect processes on a global scale.
Custodian Service Relationship
- Facilitate user provisioning with our custodian partners at Charles Schwab, Fidelity & other platforms
- Partners with custodian teams to update and streamline data management, account code reconciliation and system access/permissions
- Review custodian communications, document in applicable systems and follow-up as needed to resolve or provide awareness
Project Management
- Manage and lead projects that aid the firm in supporting and scaling operations
- Develop and implement standardized and efficient processes to be leveraged by local operational teams
- Actively participate in the continuous improvement of the Firm Operations processes and procedures
- Regular coordination with operational teams to update process documentation details.
- Aids in planning and executing of operations meetings and events
- Participate in team meetings and collaborate with operations leadership team on projects and/or initiatives designed to streamline firm policies and procedures
Qualifications
- Undergraduate degree required (Bachelor’s degree in Finance, Business or Economics preferred)
- 2 - 3 years of relevant experience required with a Registered Investment Advisor (RIA), investment management firm or broker/dealer
- Excellent interpersonal and verbal/written skills
- Strong commitment to detail with excellent organization and prioritization skills
- Self-starter with a proven ability to work in a fast-paced, evolving work environment
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, etc.).
- Knowledge of Salesforce CRM and Tamarac preferred
- Experience with Charles Schwab and/or Fidelity institutional platforms preferred
About the Beacon Pointe Family of Companies
Beacon Pointe Advisors is a multi-billion-dollar Registered Investment Advisor with headquarters in Southern California and affiliate offices nationwide. Beacon Pointe provides clear and objective investment advice, solely advocating for our diverse group of clients including institutions (i.e., endowments, foundations), high-net-worth individuals and families. Our advisors’ extensive expertise and strong commitment to our clients can be seen through numerous awards, including being recognized by Bloomberg, Forbes, Financial Advisor Magazine, CNBC, Barron’s and more.
