What are the responsibilities and job description for the Front Office III position at Beacon Oral Specialists?
Job Title: Front Office III
Job Location: South Florida Oral & Maxillofacial Surgery, Palm Beach Gardens, FL
Job Type: Fulltime
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Job Description
We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. The front office receptionist should have a minimum of 2-years of experience in a Dental / Medical Office.
To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Responsibilities:
- Check to be sure insurance was verified for all patients coming in.
- Obtain insurance breakdown for patients if not already completed.
- Greet patients after they complete their consultation.
- Utilize the insurance verification form to create out of pocket cost for patient.
- Present fees on the financial form and have the patient sign it.
- Double check demographics and insurance for accuracy
- Attach financial forms to the chart.
- Create contact notes regarding insurance and financial information.
- Make sure insurance is added to the account and create claims for billers.
- Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
- Process treatment plans and post charges for exam and imaging.
- Create predeterminations and prior authorizations.
- Submit any required documentation to the insurance company prior to patient coming in.
Requirements:
- 2-years' experience in a dental / medical office preferred.
- Professional language and customer service mindset
- Effective written and verbal communication skills
- Meticulous attention to detail with the ability to multitask.
- Strong organizational, administrative, and planning skills.
- Professional language and customer service mindset
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and Microsoft Office skills
- Passionate about healthcare excellence.
Schedule:
- Monday – Friday, 8 hour shift
- Must be local and able to commute daily.
Benefits:
- 401(k) Matching
- Dental Insurance
- Health Insurance
- Life Insurance
- Vision Insurance
- Referral Program
Special Requirements:
- Working on-site is essential to the function of this position.
- Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
- This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
