What are the responsibilities and job description for the Lead Technology Deployment Specialist position at Beacon Mobility Corp.?
Position Overview
Lead strategy, execution, and continuous improvement of enterprise technology deployments (Beacon Connect and other operational technologies) across Beacon Mobility’s regions and business units. Ensure operational readiness, user adoption, and measurable business outcomes through cross-functional collaboration, technical enablement, and change management, leveraging Agile methodologies.
Key Responsibilities
Deployment Strategy:
Own multi-site rollout plans and legacy system decommissioning
Align deployments with Agile priorities and board-level initiatives
Technical Delivery:
Lead system setup, integration validation, UAT, and scenario mapping
Coordinate multimodal training (instructor-led, sandbox, AI self-service)
Change Enablement:
Design and deliver change management programs for all user groups
Facilitate kick-off meetings, capability assessments, and prerequisite training
Stakeholder Engagement:
Influence cross-functional alignment (HR, Finance, Safety, Fleet, Client Relations)
Lead deployment huddles, retrospectives, and readiness reviews
Post-Deployment Excellence:
Oversee hypercare, metrics monitoring, refresher training, and best practice sharing
Institutionalize feedback loops and continuous improvement
Desired Outcomes & Key Metrics
Operational Readiness:
100% system setup and integration validation prior to go-live
Successful completion of UAT and scenario mapping for all sites
User Adoption:
Achieve targeted adoption rates for new platforms within 90 days
Training completion rates >95% across all user groups
Business Impact:
Payroll accuracy and dispatch compliance at or above benchmark
Reduction in legacy system usage to <5% within 60 days post-launch
Time-on-system and engagement metrics tracked and improved quarter-over-quarter
Continuous Improvement:
Retrospective feedback incorporated into deployment playbooks
KPI attainment reported to executive leadership and used for ongoing optimization
Qualifications
Bachelor’s degree in information systems, business, or related field (Master’s preferred)
7 years in technical delivery management, program management, or enterprise software deployment
Proven success in large-scale technology deployments and organizational change management
Deep familiarity with Agile methodologies and release planning
Strong system integration, data validation, and SaaS rollout experience
Excellent facilitation and stakeholder management skills
Experience in student transportation or adjacent industries (preferred)
Knowledge of Workday, routing/dispatch platforms, payroll systems, and AI-driven enablement tools (Ziplyne, LeenaAI) a plus
Competencies
Strategic planning and execution
Technical deployment and integration
Change management and training
Stakeholder engagement and influence
Data-driven decision making
Leadership and coaching
Learning agility
Core Values
We Care: People-centered deployments, empathetic training, clear support paths
We Collaborate: Cross-functional alignment, shared success
We Do the Right Thing: System validation, transparent reporting, legacy decommissioning
We Have Fun: Celebrate milestones, gamify learning, build community
Salary:
- $120,000 - $140,000 per year, depending on experience
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.
Salary : $120,000 - $140,000
