Community Manager (part time)

Beacon is now hiring for a part-time Community Manager! We're a limited-liability company founded in 1998 to develop and manage a diverse portfolio of affordable housing. Our employees make a difference in people's lives every day. Join us!

This position is part time and serves two small properties in Livermore, KY: Riverview & Townhouse. We're looking for someone with strong interpersonal and customer service skills to build positive resident relationships and create a welcoming environment.

The person in this role will fulfill the core duties of managing a residential property, overseeing maintenance, rent collection, lease agreements, marketing, and financial reporting. The role requires a proactive approach to address resident needs and resolve issues, ensuring resident satisfaction. Let's make sure people love where they live! It is our goal that our residents and prospective residents always receive the highest level of quality service.

Salary: $20 /hr DOE (24-28 hours/week), a monthly phone stipend, and a competitive benefit package, including a 401(k) with an employer match of up to 5% after 6 months of employment

RESPONSIBILITIES OF THE POSITION:

Resident Relations and Communication

Serve as the primary, approachable point of contact for all resident inquiries, concerns, and maintenance requests

Actively listen to residents to understand their needs and perspectives ? we?re looking for someone who can provide genuine concern and clear communication

Mediate and resolve disputes between residents calmly and fairly, demonstrating patience and professionalism

Maintain an open-door policy that encourages residents to communicate openly about their experiences

Proactively check in with residents during challenging times, offering assistance when possible

Operational Management

Oversee all day-to-day property operations, including rent collection, lease administration, and resident move-ins and move-outs to ensure high economic occupancy

Address property maintenance and repair requests with urgency and care, coordinating with our maintenance staff and vendors and providing timely updates to residents

Enforce property rules and lease agreements with a firm but fair and empathetic approach

Financial and Legal Compliance

Handle financial management, including budgeting, financial reporting, and rent collection. This includes utilizing compassionate strategies for handling delinquent accounts, such as offering payment plans or providing referrals to financial assistance when appropriate/possible

Make sure all property operations, including eviction processes, are in full compliance with local, state, and federal laws, including Fair Housing laws

Ensure prospective residents meet eligibility requirements as determined by HUD/KHC. This includes verifying income and assets prior to move in and re-certifying annually. HUD/KHC regulations dictate the processing, time frames involved, file maintenance, and payment of rental subsidies