What are the responsibilities and job description for the Temporary Customer Care Associate position at Beacon Hill?
Our client, a leading insurance organization, is seeking a Temporary Customer Care Associate to support auto insurance customers in a fast-paced, service-driven environment. This is a 3 month temporary opportunity paying $21/hour, with Monday-Friday, 9:00 AM-5:00 PM hours, and based in Boston. The company is known for its strong training programs, collaborative culture, and commitment to employee growth. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities
- Provide exceptional customer service for auto insurance inquiries via phone, email, text, and chat
- Ensure each customer interaction results in a positive experience
- Learn and maintain knowledge of insurance products and services
- Accurately enter and update policy information across multiple systems
- Build strong relationships with customers, agents, and internal teams
- Apply problem-solving and critical-thinking skills to resolve customer issues
Candidate Qualifications
- Excellent verbal and written communication skills
- Associate's or Bachelor's degree preferred
- Ability to multitask and adapt in a fast-paced environment
- Customer-focused mindset with strong problem-solving skills
- Self-motivated and goal-oriented
- Proficiency with Microsoft Office
- At least 1 year of general work experience preferred
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Salary : $21