Contract Application Sr. Data Entry Representative

Location: St. Paul, MN
Schedule: Hybrid – 3 days onsite, 2 days remote
Compensation: $23.00/hour, depending on experience
Employment Type: Contract with potential for contract-to-hire based on performance and business needs (current contract approval is through Feb 2027)

About the Opportunity

Beacon Hill’s client is seeking a detail-oriented and motivated Contract Application Sr. Data Entry Representative to join a fast-paced operations team. This role is ideal for someone who thrives in a high-volume environment, enjoys learning new systems and processes, and takes pride in delivering accurate, quality work. Successful candidates will build a strong understanding of employer-sponsored insurance products and administrative processes while supporting customers and internal partners.

Key Responsibilities

• Accurately enter and maintain information across a variety of insurance administration processes.
• Process transactions related to applications, policy updates, beneficiary changes, enrollment activity, premium payments, loan payments, and other documentation.
• Investigate and resolve administrative issues by analyzing available information and exercising sound judgment.
• Obtain missing details required for processing through written correspondence, email communication, or phone outreach.
• Prepare customer and client communications using approved templates and established procedures.
• Monitor and respond to shared team inboxes while fulfilling requests from customers, clients, and business partners.
• Ensure all work meets department quality standards, security requirements, and established service level expectations.
• Contribute to process improvements and assist with additional team responsibilities as needed.
• Cross-train on other functions to provide operational support during periods of high volume.
• Maintain flexibility to work overtime when business demands require additional coverage.

Qualifications

• Strong data entry skills with a focus on speed, accuracy, and attention to detail.
• Ability to consistently meet productivity, quality, and accuracy objectives.
• Customer-focused mindset with a commitment to providing excellent service to both internal and external stakeholders.
• Strong organizational and prioritization skills in a fast-moving environment.
• Adaptability and willingness to learn new processes, tools, and systems.
• Professional demeanor with a dependable work ethic and positive attitude.
• Excellent verbal and written communication skills.
• Ability to identify opportunities for process improvement and share ideas constructively.
• Team-oriented approach with a willingness to support colleagues and learn additional responsibilities.
• Flexibility to work additional hours during peak processing periods.