What are the responsibilities and job description for the Enrollment Specialist position at Beacon Hill Schools?
Position Summary
The Enrollment Specialist plays a critical role in driving student enrollment and supporting family engagement across our schools. This individual serves as the primary point of contact for prospective families, guiding them through the admissions process while delivering an exceptional customer experience. The ideal candidate is highly organized, relationship-driven, and comfortable managing enrollment efforts across multiple locations.
Key Responsibilities
Serve as the primary contact for prospective families, responding to inquiries and providing timely, accurate information about programs and availability
Lead tours (in-person and virtual), showcasing school programs and building strong relationships with families
Support pre-opening activities for new school locations, including building enrollment pipelines, conducting early outreach, scheduling tours prior to opening, and helping ensure strong initial enrollment at launch
Manage the full enrollment cycle, including lead tracking, follow-up, application processing, and onboarding
Maintain accurate records in enrollment and CRM systems
Partner with school leadership to monitor enrollment goals and implement strategies to meet or exceed targets
Coordinate and attend enrollment events, open houses, and community outreach initiatives
Collaborate across multiple school locations to support staffing and enrollment needs
Ensure a high level of customer service and professionalism throughout all family interactions
Qualifications
Bachelor’s degree preferred; equivalent experience in sales, admissions, or customer-facing roles considered
2–4 years of experience in admissions, enrollment, sales, or customer service (education or childcare experience preferred)
Demonstrated ability to meet or exceed goals in a metrics-driven environment
Strong interpersonal and communication skills with a natural ability to build trust and rapport
Highly organized with strong attention to detail and follow-through
Comfortable managing multiple priorities across different locations
Proficient in CRM systems and Microsoft Office (or similar tools)
Valid driver’s license and reliable transportation; willingness to regularly commute between school locations
Key Competencies
Customer-focused mindset with a consultative approach
Results-oriented and proactive problem solver
Adaptability in a growing, fast-paced environment
Strong time management and self-direction
EQUAL OPPORTUNITY EMPLOYER | Beacon Hill Schools is an equal opportunity employer. We are committed to fostering
a workplace that embraces diversity and inclusion. All employment decisions are made without regard to race, color,
religion, gender, sexual orientation, national origin, age, disability, or any other protected status under applicable law.