What are the responsibilities and job description for the Veterinary Receptionist position at Beacon Emergency Veterinary Hospital?
Job Description:
Position: Veterinary Receptionist
Who We Are:
Beacon Emergency Veterinary Hospital is a place that's People Focused and Pet Driven to its core. Since our opening in February 2023, Beacon has been dedicated to shining brightly. Our hospital is a Beacon of opportunity where skilled veterinary professionals come to excel.
Do you aspire to shape an organization's culture and workflow positively? To be at the forefront of something monumental? This is the unparalleled opportunity Beacon offers you. Join us today and contribute to the development of Tampa Bay’s sole locally owned 24/7 Pet Emergency Hospitals. In a corporate-dominated landscape, we're committed to delivering an experience we'd desire for ourselves and our community. At Beacon, we strive to cultivate a workplace centered around our employees, valuing the individuals who elevate us. We seek out talented individuals whose primary focus is the well-being and happiness of pets and their loving families. By placing our team's well-being at the forefront, we enable them to unleash their full potential.
Join us today and play a pivotal role in nurturing and expanding Tampa Bay’s only locally owned and operated 24/7 Pet Emergency Hospitals.
About Riverview:
Are you seeking a dynamic location to advance your career while enjoying a fulfilling lifestyle? Look no further than Riverview, FL! Nestled in the heart of the beautiful Tampa Bay area, Riverview offers an enticing blend of career opportunities and quality living.
Why Riverview?
Thriving Economy: Riverview is part of the bustling Tampa Bay metropolitan area, providing a diverse array of opportunities. Riverview offers a thriving economy with ample prospects for professional growth.
Abundant Amenities: From scenic parks and recreational facilities to top-notch dining and shopping destinations, Riverview caters to diverse interests. Enjoy weekends exploring pristine nature trails, unwinding at waterfront parks, or indulging in the vibrant culinary scene that Riverview has to offer.
Family-Friendly Environment: Planning to relocate with your family? Riverview boasts excellent schools, safe neighborhoods, and a range of family-friendly activities. Experience the warmth of a close-knit community where neighbors become lifelong friends, and every day brings new opportunities for adventure and bonding.
Coastal Living: Embrace the coastal lifestyle in Riverview, where stunning beaches and waterways are just a short drive away. Whether you're a fan of water sports, beachcombing, or simply soaking in the sun, Riverview's proximity to the Gulf Coast ensures endless possibilities for seaside enjoyment.
Affordable Living: Despite its prime location and abundance of amenities, Riverview remains an affordable place to live compared to other metropolitan areas. Enjoy a high quality of life without breaking the bank, with a range of housing options to suit every budget and lifestyle preference.
What we’re seeking:
- We are seeking individuals skilled in client service relations. Preferred candidates will have extensive experience working in emergency or general practice veterinary offices.
- Client Service Representatives serve an essential role in our hospital and provide excellent client relations. Must have a love for pets and willingness to help pets in critical / life-threatening situations.
- Our hospital is 24/7/365, candidates require flexibility to work days, nights, weekends and holidays.
Join Us in Riverview Today!
Compensation:
- Hourly rate $19 to $21 per hour based on experience, schedule availability and other factors
ESSENTIAL JOB FUNCTIONS:
- Recognize pets facing life-threatening illness and alert appropriate medical staff promptly
- Available and attentive to front office needs, including walk-in client needs, phone calls and emails
- Able to communicate effectively with team members regarding needs of clients and referring veterinary staff
- Willingness to learn Ezyvet and Vetradar software
- Able to obtain payment from clients utilizing our software
- Able to scan records and upload them into our software system
- Able to send records to clients and referring veterinarians
- Be a host to our clients and their pets.
- Communicate with our clients and keep them updated on wait times / expectations throughout their visit
- Aid in maintaining cleanliness / presentation of exam rooms, lobby and client restroom
- Ensure stock of client beverages
- Willingness to learn to fill medications accurately
- Work collaboratively with doctors and staff to to update clients on the status of hospitalized pets
- Attention to detail of pet and owner names
- Proficient in communication and empathy with clients. Capable of providing comfort to owners and their pets
- Comfortable presenting treatment plans with owners and having conversations regarding financial requirements
Benefits:
- Eligible full-time employees have access to a comprehensive benefits package including:
- Medical, dental and vision insurance
- 401k retirement savings plan
- Paid vacation time
- Scrub allowance
- Paid parental leave
- Pet care discounts
- Continuing education allowance travel assistance
Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is physically active and requires frequent bending. It also requires routine lifting and restraining of animals in excess of 50 pounds.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you’re looking to join an exciting start up and provide emergent pet care in the beautiful Riverview area, APPLY TODAY!
Job Type: Full-time
Pay: From $19-21.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to commute/relocate:
Riverview, FL 33578: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
- Parental leave
- Uniform allowance
- Vision insurance
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Riverview, FL 33578 (Required)
Ability to Relocate:
- Riverview, FL 33578: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $23