What are the responsibilities and job description for the Dermatology Referral Coordinator position at Beacon Dermatology?
Referral Management:
- Process incoming and outgoing referrals for dermatology patients.
- Ensure timely communication of referral details to patients and specialists.
- Track and follow up on the status of referrals to ensure patient care continuity.
- Patient Interaction:
- Communicate with patients regarding their referrals, including instructions and next steps.
- Address patient inquiries and concerns related to the referral process. Phone calls are top priority to schedule referrals.
- Insurance Coordination:
- Verify insurance coverage and benefits for referrals.
- Obtain necessary pre-authorizations and ensure compliance with insurance requirements.
- Collaboration:
- Work closely with healthcare providers to coordinate care and manage referral pathways.
- Collaborate with front office and clinical staff to streamline referral processes.
- Documentation:
- Maintain accurate records of all referrals, including documentation of communications and outcomes.
- Update the electronic medical records (EMR) system to reflect referral activities.
- Quality Assurance:
- Participate in quality improvement initiatives to enhance the referral process and patient experience.
- Monitor and report on referral turnaround times and outcomes.
Qualifications: High School diploma. Previous work experience in a medical setting is preferable.
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18