What are the responsibilities and job description for the Medical Front Desk Receptionist position at Beachwood Plastic Surgery & Medical Spa?
Seeking a full-time Front Desk Receptionist to join our team. Ideal candidate will be able to work efficiently in a fast-paced environment while maintaining a customer-focused approach. This important position is the first point of contact for our patients. We are looking for someone who is dependable, organized, team-focused, and interested in helping to welcome patients into our practice.
*Salary is based on experience.
Responsibilities and Duties
- Answer phones and warmly greet patients
- Schedule appointments accurately and efficiently
- Scan and enter patient’s information in a timely manner
- Check in/out patients, collect payments and reconcile reports
- Provide an outstanding customer experience for our patients
- Perform general administrative and reception duties as needed
- Follow through on assigned tasks as well as any patient questions or concerns
- Maintain confidentiality and uphold HIPAA regulations at all times
- Coordinate with clinical staff to ensure smooth patient flow
- Other duties as assigned by Physician and/or Practice Administrator
We are a private medical office run by a single physician with over 20 employees offering surgical, non-surgical and aesthetic options for our patients/clients. This position is M-F and located in Beachwood, with some travel to satellite office (Westlake) required. If you are interested in joining our hard-working team please submit your resume for consideration.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Life insurance
- Paid time off
Ability to Commute:
- Beachwood, OH 44122 (Required)
Work Location: In person