What are the responsibilities and job description for the Executive Housekeeper position at Beachside Resort?
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
- Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
- Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property and ensure housekeeping staff are as well along with finding substitutes for absent employees as needed.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
- Have an eye for detail and the ability to effectively deal with guests and all company staff.
- Manage all housekeeping employees and hire, evaluate, discharge, and take disciplinary actions when policies are not followed.
- Prepare and assign the work for the housekeeping department and distribute assignments accordingly. Schedule employees and assign extra days off according to occupancy forecast. Inspect work for conformance to the standard of cleanliness.
- Ensure all housekeeping calls, requests, and complaints have been completed or corrected in a timely manner by following up with the proper staff and communicated.
- Maintain staff training, coaching, counseling, and enforce hotels policies and procedures.
- Approve all supply requests and maintain par stock of linens, guest supplies, cleaning supplies, and uniforms keeping in mind the Housekeeping budget.
- Handle items for “Lost and Found” according to company standards.
- Daily inspection of room attendants’ carts, linen closets, stairways, landings, public areas, and all guest rooms are per company standard, and take corrective action as necessary.
- Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. This includes pest control and prevention throughout the hotel.
- Prepare annual housekeeping budget.
- Develop and implement Housekeeping systems and procedures and prepare housekeeping related reports for management including daily briefings of management.
- Show initiative in job performance by anticipating the needs of guests and team members.
- Follow all company’s policies and procedures.
- Must maintain a clean and safe work environment and report any safety issues to management immediately.
- Perform any other duties as assigned by management.
Qualifications
1. Must have a high school diploma or equivalent.
2. Minimum 3 years of housekeeping experience in the hospitality industry preferred.
3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
5. Ability to perform basic mathematical calculations.
6. Have strong leadership abilities and organizational skills.
7. Must be able to multi-task.
8. Must be a team player.
9. Ability to work independently with minimal supervision in a high degree of autonomy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay: $47,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $47,000 - $50,000