What are the responsibilities and job description for the Bilingual Front Desk and Back Office position at Be the light chiropractic?
Job Summary
We are seeking a dedicated and organized bilingual (English and Spanish) to join our team. The ideal candidate will be switch between front desk and back office, be the first point of contact for patients and visitors, providing exceptional customer service in a fast-paced office environment. Back office will manage administrative tasks, and therapy for patients, as well as presenting sales.
Duties
- Greet patients and visitors warmly upon arrival, ensuring a positive first impression.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Handle patient check-ins and check-outs, ensuring all necessary documentation is completed.
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
- Assist in the preparation of care plans for patients as needed.
- Assist therapists in their daily therapies.
- Answer phone calls professionally, addressing inquiries or directing them to appropriate staff members.
- Ensure seamless patient flow and communication within the office.
Benefits
- Commission
- PTO
- Paid Vacation
- Paid Holiday
- work stability
Requirements
- Sales background
- Must speak Spanish and English
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact with patients and team members professionally.
- Ability to work well under pressure while maintaining a calm demeanor in a busy environment.
- A proactive attitude towards problem-solving and customer service excellence.
Join our team where you can make a difference in the lives of our patients while growing your career in the healthcare field!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- Lawrenceville, GA 30043 (Preferred)
Ability to Relocate:
- Lawrenceville, GA 30043: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17