What are the responsibilities and job description for the Customer Care Specialist position at Be Brilliant Marketing Group Inc?
Do you enjoy helping people and creating positive experiences? Be Brilliant Marketing Group is looking for a Customer Care Specialist to join our team! In this role, you’ll be the first point of contact for our customers—assisting them with questions, resolving issues, and ensuring they feel valued and supported every step of the way.
What You’ll Do:
- Handle customer inquiries in a professional and friendly manner
- Resolve customer concerns by identifying solutions quickly and effectively
- Maintain accurate records of customer interactions using our CRM system
- Collaborate with other departments to address customer needs and improve service delivery
- Provide product and service information to help customers get the most out of their experience
What We’re Looking For:
- Strong communication and problem-solving skills
- A customer-first attitude with patience and empathy
- Ability to multitask and manage time effectively
- Proficiency with computers and customer service software
- Previous customer service experience preferred, but not required—we provide training!
Why Join Us?
- Competitive pay with performance incentives
- Paid training and opportunities for career growth
- Supportive, team-oriented workplace culture
Salary : $750 - $850