What are the responsibilities and job description for the Automotive - Customer Service Rep position at BDT FAIRFIELD?
Job Overview
We are seeking a dependable and detail-oriented Customer Service Rep to support daily operations at our automotive service facility. This role is essential to maintaining a clean, safe, and welcoming environment for our customers and staff.
Key Responsibilities
- Greet customers professionally and assist with basic customer service needs
- Maintain cleanliness of the shop, waiting area, restrooms, and exterior grounds
- Move vehicles safely around the lot and into service bays as needed
- Perform light janitorial and facility maintenance tasks
- Assist technicians and service advisors with general support duties
- Ensure shop appearance meets company standards at all times
- Follow safety procedures and company policies
- Handle phone calls, emails, and in-person inquiries
- Support daily administrative and operational tasks as needed
Qualifications
- Reliable, punctual, and hardworking
- Positive attitude and willingness to help where needed
- Ability to multitask and stay organized in a busy environment
- Basic computer skills (POS systems, scheduling software, email)
- Valid driver’s license (required)
- Ability to stand, walk, bend, and lift up to 50lbs.
- Previous porter, janitorial, or customer service experience is a plus (not required)
What We Offer
- Steady hours and consistent work
- Friendly, team-oriented environment
- Opportunities for growth within the automotive industry
- Training provided
Salary : $18 - $22