Sr Administrative Assistant

Job Summary:

The Senior Administrative Assistant (Sr AA) is charged with applying advanced knowledge of BDO administrative processes and systems, generates complex reports in a variety of software products, trains administrative team members on technical duties and regularly helps to champion new processes and tools in the office and throughout the Firm. This position provides high level, specialized and confidential in-office administrative support and may be assigned to support practice leaders, market or geo managing partners and/or other BDO leaders. Sr. AAs are first to adopt and use administrative systems, follow BDO procedures and policies and monitor and complete various administrative projects timely with minimal supervision. Sr. AA prioritizes work independently and at times, may need to provide support outside standard business hours.

This is a variable hybrid role that may require up to full-time, on-site support, based on location and office needs.

Job Duties:

• Performs core administrative assistant support for local office
• Handles complex administrative support duties guided by firm policies and procedures
• Provides high level, advanced, specialized, and confidential administrative support to firm leaders, executives, and departments
• Applies advanced knowledge of BDO administrative processes and systems, including the ability to generate complex reports in various software products
• Assists or handles training of assigned administrative team members on assigned technical duties and processes
• Helps to champion new processes and tools
• Supports various departments through standardized processing of assigned tasks using various firm systems, tools, and software which may include:
  • Providing support to or overseeing an assigned centralized administrative support ticket(s)
  • Providing support to other administrative support teams (tax or Assurance/Document Quality Center) or office
  • Providing support to a national, Geo or market team(s)
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:

• High School Diploma, GED or equivalent, required
• Bachelor’s degree, preferred

Experience:

• Four (4) or more years of administrative experience, required
• Professional services firm experience, preferred

Software:

• Advanced level of proficiency in Microsoft Office Suite, required
• Experience with firm’s ERP, preferred

Other Knowledge, Skills & Abilities:

• Able to provide full-time, on-site support if required based on location and office needs
• Able to prioritize duties and responsibilities
• Able to work independently or without direct supervision
• Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail
• Excellent written and verbal communication skills including superior grammar, spelling, and punctuation that enable the incumbent to work with top level management and other executive level clients
• Possesses superior customer service skills
• Displays independent judgment, finesse and diplomacy in all situations
• Consistently seeks to improve processes and deploys improvements throughout the office/firm
• Excellent organizational skills and detail oriented that enable efficient and effective multi-tasking
• Conflict resolution with the ability to handle challenging matters with diplomacy and tact
• Capable of managing highly confidential information.
• Ability to work effectively with management, external clients, vendors, and prospects
• Ability to perform as a team player and a willingness to help out as needed
Ability to maintain confidentiality and handle sensitive information

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets