Sr Analyst, Business AI Automation

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth.

Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU

Watch this video to learn more about life at BCU!

SALARY

This position has a base salary range of $88,000 - 132,000 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.

Summary

This role will help business users evaluate their processes, assess automation opportunities, and develop strategic roadmaps that connect business outcomes with technology solutions. The role will lead discovery workshops, build business cases, and translate business needs into actionable solutions.

This position is ideal for someone with consulting experience in process analysis and automation, who can work across multiple technologies (e.g., RPA, AI, and agentic solutions) and advise business and technical stakeholders alike.

Role and Responsibilities

• Leads Process & Opportunity Assessment – Evaluate business processes, identify automation and AI opportunities, and define AS-IS and TO-BE process models.
• Business Advisory & Road Mapping – Build strategic recommendations, business cases, and ROI calculation that align automation with business objectives.
• Facilitation & Documentation – Lead business workshops, gather and structure requirements, and develop clear documentation to guide delivery teams.
• Solution Alignment – Working with Development team; translate business needs into solution requirements, ensuring fit-for-purpose approaches across automation and AI technologies.
• Stakeholder Engagement – Serve as a bridge between business and technical teams; communicate insights and recommendations.
• Delivery Support – Partner with development and delivery teams to ensure solutions meet requirements, support UAT planning, and track benefits realization.
  
  

Qualifications And Education Requirements

• Bachelor’s Degree or equivalent work experience.
• Minimum 3 years’ experience in business analysis, process evaluation, or consulting.
• Experience identifying and evaluating opportunities for automation and AI solutions.
• Strong workshop facilitation and business-facing consulting skills, including working with senior stakeholders.
• Ability to create business cases, roadmaps and calculate ROI.
• Familiarity with automation and AI/agentic technologies (e.g., RPA, workflow, intelligent automation).
• Strong collaboration skills, with the ability to work across business and technical teams.
• Certifications in business analysis, automation, or AI preferred.
• Experience with multiple automation platforms or AI tools preferred.
  
  

BCU Shared Values

We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU

Click here to visit our Benefits Website!