What are the responsibilities and job description for the Audio/Video Technician (IT Support Specialist II) position at BCTC Real Estate Program?
Staff
Lexington
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Audio/Video Technician (IT Support Specialist II)
Title: Audio/Video Technician (IT Support Specialist II)
Salary Range: $3,490 - $4,363 per month
Contract Term Length: 12 Months
Standard Hours: 37.5 per week
Work Location: On-Site
FLSA Status: Non-Exempt
College: Bluegrass Community & Technical College
Campus Location: Bluegrass C&TC - Newtown Pike Campus
Department: Information Technology
Total Rewards
Benefits
Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
The Audio/Video Technician is responsible for the installation, configuration, maintenance, operation, and support of audio/visual technologies used in classrooms, conference rooms, event spaces, and administrative facilities. This position provides technical expertise in the deployment and troubleshooting of industry-standard AV systems while also supporting broader Information Technology Services initiatives, including end-user support, operating systems, workstation management, network troubleshooting, and technology projects.
The ideal candidate possesses strong technical knowledge of professional AV systems, demonstrates excellent customer service skills, and actively contributes to the support and enhancement of enterprise technology services across the organization.
Job Duties
Bachelor’s degree and two years’ experience in IT field or equivalent
Preferred Qualifications
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Apply Now
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Lexington
Apply Now
Search all open KCTCS jobs
Search by job title, location, department, category, etc.
Audio/Video Technician (IT Support Specialist II)
- 496822
- Lexington
- Staff
- Full-time
- Closing at: Sep 16 2026 - 23:55 EDT
- Bluegrass Community & Technical College
Title: Audio/Video Technician (IT Support Specialist II)
Salary Range: $3,490 - $4,363 per month
Contract Term Length: 12 Months
Standard Hours: 37.5 per week
Work Location: On-Site
FLSA Status: Non-Exempt
College: Bluegrass Community & Technical College
Campus Location: Bluegrass C&TC - Newtown Pike Campus
Department: Information Technology
Total Rewards
Benefits
Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
- Exceptional health care, vision, and dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
The Audio/Video Technician is responsible for the installation, configuration, maintenance, operation, and support of audio/visual technologies used in classrooms, conference rooms, event spaces, and administrative facilities. This position provides technical expertise in the deployment and troubleshooting of industry-standard AV systems while also supporting broader Information Technology Services initiatives, including end-user support, operating systems, workstation management, network troubleshooting, and technology projects.
The ideal candidate possesses strong technical knowledge of professional AV systems, demonstrates excellent customer service skills, and actively contributes to the support and enhancement of enterprise technology services across the organization.
Job Duties
- Install, configure, maintain, and troubleshoot professional AV equipment including projectors, interactive displays, digital signage, video conferencing systems, audio processors, digital mixers, amplifiers, wireless microphones, PTZ cameras, and streaming or recording systems.
- Support AV-over-IP and network-connected audiovisual systems.
- Assist with design, deployment, and upgrades of AV systems and infrastructure.
- Program and support room control interfaces and automation systems.
- Provide technical support for meetings, special events, live streaming, commencements, and other campus activities.
- Maintain documentation including system diagrams, inventories, configurations, and support procedures.
- Coordinate repairs and warranty support with vendors and manufacturers.
- Provide Tier I and Tier II technical support for faculty, staff, and students.
- Install, configure, and support desktop and laptop computers, printers, mobile devices, and peripherals.
- Troubleshoot hardware, software, account, application, and connectivity issues.
- Support Microsoft Windows operating systems and basic administration tasks.
- Maintain knowledge of current operating systems, endpoint security tools, and deployment technologies.
- Deliver exceptional customer service and technical support to users with varying levels of technical expertise.
- Work collaboratively with ITS teams, facilities personnel, vendors, contractors, and departmental stakeholders.
- Assist in technology training and user education efforts.
- Participate in technology projects, system upgrades, and strategic initiatives.
- Maintain a professional and customer-focused approach while supporting the organization's mission.
- Other duties as assigned
Bachelor’s degree and two years’ experience in IT field or equivalent
Preferred Qualifications
- Bachelor's and four years experience with industry audio and video technology.
- Support and maintenance of the industry technology
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Apply Now
Not the right job for you? Check out these other recently posted jobs!
Student Office Assistant – STUDENTS ONLY (Federal Work Study)
Florence, Kentucky Staff
Provide administrative, programmatic, and exceptional customer service support to the Workforce Solutions Division. Assist with office operations, data management, and communication with employers and community partners to ensure efficient service delivery and strong stakeholder engagement.
Part-time Instructor: Meat Processing/Basic Butchering Instruction
Florence, Kentucky Adjunct Faculty
Seeking an experienced professional to deliver hands-on workforce training for incumbent workers and adult learners in the meat cutting/preparation industry. This non-credit instruction is provided on-site at local manufacturing and industrial employer locations, or in campus-based labs as needed. This position is ideal for industry professionals with a meat handling & preparation background who enjoy mentoring and teaching adults.
Part-Time Instructor: Diesel Engine Mechanic
Fort Wright, Kentucky Adjunct Faculty
Seeking an experienced Diesel Engine Mechanic to deliver hands-on workforce training for incumbent workers and adult learners. This non-credit instruction is provided on-site at local manufacturing and industrial employer locations, or in campus-based labs as needed. This position is ideal for industry professionals with a strong background in diesel engine mechanics who enjoy mentoring and teaching adults.
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Florence, Kentucky Staff
Help students turn their education into career opportunities through internships, co-ops, and other hands-on learning experiences. This role provides career coaching, employer connections, and workforce readiness support to help students succeed.
Health Professions Work-Based Learning Coordinator (Career Services Counselor III)
Florence, Kentucky Staff
Make an impact by helping health professions students gain real-world clinical experience. This position manages healthcare placements, onboarding, compliance, and partner relationships while supporting student success and career development.
Physical Therapist Assistant Program Director / Instructor
Owensboro, Kentucky Faculty
Owensboro Community & Technical College (OCTC) is seeking an experienced physical therapy professional ready to shape the next generation of Physical Therapist Assistants. If leading a dedicated allied health program — from curriculum design to clinical partnerships — is where you want to make your mark, this is a meaningful opportunity to do exactly that.
KCTCS is an equal opportunity employer and educational institution.
KCTCS does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities.
Salary : $3,490 - $4,363