System Specialist I

POSITION: Systems Specialist I
DEPARTMENT: Operations
CLASSIFICATION: Non-exempt

SUMMARY:

General Responsibilities:

The Systems Specialist is responsible for the installation of DDC controls on various components of a new project. This position performs troubleshooting to resolve problems, referring more complex problems to supervisor. This position has the responsibility for small and/or components of larger jobs.

Reports to: Controls Field Manager
Direct reports: None
Direction: General supervision, receives direction from Controls Install field team lead and site supervisors.

MAJOR RESPONSIBILITIES:

80% Programs and installs systems and service installed jobs.

• Reads and understands blueprints and general wiring.
• Pulls wires and mounts devices per engineering design.
• Learns basic conduit skills, gaining proficiency through on-the-job training.
• Performs wiring, check and assists in automation systems startups.
• Coordinates electrical installation with electrical contractor on the jobsite as directed.
• Makes recommendations to superior regarding changes, improvements or installation of automation system on basis of own findings in the course of assignment.
• Completes and submits written reports covering all aspects of each assignment, including customer, nature of trouble, equipment involved, time and material used, travel, and any other expenses.
• Participates in job safety meetings as directed.
• Loads panels with database and initial check out.
• Performs wiring checkout and assists in automation systems start-ups.
• Completes final critical adjustments and calibration on automation systems following installation and preliminary set up.
• Follows all proper clothing and safety requirements.

20% Provides customer service by responding to services calls to build and maintain customer relationships.

• Checks indicated points of trouble, analyzes full requirements of system involved, and checks and tests system components.
• Diagnoses trouble or defects in sensors, field panels, or control consoles and determines corrective action.
• Presents a professional image of Building Controls and Services when speaking to customers (all levels).

QUALIFICATIONS:

Education

• High school diploma or equivalent

Skills and Experience

• Minimum one year of experience in engineering systems installation or related field.
• Strong knowledge of automation systems, HVAC and electrical concepts and operations.
• Proficient in job start-up, checkout, programming, graphics and troubleshooting.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Mathematical abilities to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and create and interpret graphs.
• Strong problem solving ability.
• Ability to carry out instructions provided in written, oral or diagram form.
• Ability to evaluate urgency of situation and prioritize tasks.
• Organized with an attention to detail.

Certificates, Licenses, Registrations

• Valid driver license
• Technical school certificates

Other Requirements

• May require overtime, evening or weekend work
• Requires travel to and from job sites, some may be out of town
• Requires occasional overnight stays

Training and development:

• Continuing education annually, as required